Cancellation and Refund
Refund Policy
We at REALSUPERMARKET are committed to providing high-quality data services to our customers. If you are not entirely satisfied with your purchase, we're here to help.
Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- Data Inaccuracy: The data provided to you must have significant inaccuracies or be incomplete compared to what was promised at the time of purchase.
- Service Failure: Our services must have failed to deliver the data within the agreed-upon timeframe or with the expected level of quality.
Refund Process
If you believe you are eligible for a refund, please contact our customer support team at atchut.neelam@gmail.com within 7 Business days from the date of purchase. Our team will review your request and may ask for supporting documentation or evidence to assess the validity of your claim.
Refund Resolution
Upon validating your refund request, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase within 5 business days.
Non-Refundable Items
Please note that certain items are non-refundable:
- Customized Data: Data that has been specifically customized or tailored to your requirements and delivered as per your specifications.
- Subscription Services: Refunds for subscription-based services will be prorated based on the remaining unused period.
Contact Us
If you have any questions about our refund policy or need further assistance, please don't hesitate to contact us at atchut.neelam@gmail.com.